Global Delivery Model

“Global” – local consulting, global delivery

A key Diligence Soft differentiator is our strategic global delivery model, which allows us to draw on the benefits of using people and other resources from around the world—including scalable, standardized processes, methods and tools; specialized technology skills; cost advantages; proximity to clients; and time-zone advantages—to deliver high-quality solutions under demanding time-frames, emphasizing quality and reduced risk.

We take follow-the-sun approach, which signifies irrespective of where your business is located, we provide 24/7 support 365 days of the year while providing a seamless experience across all operations.

The benefits of Diligencesoft’s Global Delivery Model:

  • Uninterrupted 24/7 support from our global teams
  • Local Account Management, global delivery
  • Certainty by ensuring consistent delivery through mature processes, global standards, world-class development centers, and capacity to scale
  • Flexible delivery model that allows access to necessary skills and capabilities
  • Cost-effective solutions delivered through a global operating model
  • Innovation delivered through the knowledge and support of more than 1500 professionals
  • Risk reduction by building in operational and geopolitical diversity

Delivery Models

Diligencesoft provides full flexibility in Delivery Options based on geography where the project is located and based on your preferences and budget. Our delivery options include:

Onsite Model: All design/development activities are performed by our consultants at the client’s site. This model is well-suited where the development team is required to be close to the client’s stakeholders, the project scope is not clearly defined, or a project is open-ended and iterative in nature. Throughout the assignment, our consultant’s report to an onsite manager and also report back to our offices on a regular basis. Among the services provided by an onsite consultant are: project requirements capture and technology assessment, creating functional specifications, design, coding, testing, maintenance and support.

Benefits

  • Requirements not being defined at length
  • Ability to dynamically and continuously change deliverables or requirements
  • Tough and rigid deadlines
  • Constant availability of support
  • Direct interaction with client stakeholders
  • Mission-critical projects
  • Well-suited for projects that are highly secured and confidential

Offsite Model: All activities are performed by our staff at an offsite location, from a Damco office near you. You maintain ownership and control of your project without needing to commit your own capital or project resources. Damco keeps you abreast of project advancement through regular progress updates. This is especially beneficial when the client’s requirements are not well defined and are expected to change during the course of the project. The Onshore staff will be able to understand and accommodate those changes in a faster and better way into the project.

Benefits

  • Access to developers in same time zone at a reduced cost
  • Responsiveness to changes in client’s need is faster
  • Constant availability of support
  • Physical proximity helps to understand the client’s needs in a better way
  • Travel ready professionals who can come into client’s offices whenever required for face-to-face interactions
  • Better coordination between the client’s team and service provider’s team
  • Direct interaction with client stakeholders
Offshore Model: All activities are performed by Damco’s staff at offshore from one of our 5 development centers in India. With the Offshore Model, you receive the same high quality service while accelerating production through time zone advantages and leveraging exchange and labor rates for superior cost-effectiveness. The Offshore Model safeguards the client’s intellectual property, proprietary software and new development specifications with very high levels of security. Clients retain full ownership of all intellectual property rights and software source code at the completion of a project.

Benefits

  • Readily available, experienced resources
  • A skilled sub-team to complement your own onshore/onsite teams
  • Potential for near round-the-clock capability to reduce cycle times
  • Capable of handling long duration and large projects
  • 24/7 turnaround of development efforts
  • Time-to-market with right cost
  • Project maintenance
  • Established business processes
Multi-shore Model: Diligencesoft’s Hybrid Model combines onsite, offsite and offshore delivery models for better-quality results and maximizes efficiency in terms of both resources and costs. Typically, the planning stages of a project are executed onsite at the client’s office, subsequent development and support phases are carried out offsite/offshore at Damco’s location. Any urgent requirements will be catered to, using one of our global offices on an offsite basis.

The challenges associated with the Hybrid Model such as administration costs and cross-cultural communications are overcome through well-documented and tested processes. Our experience enables us to deliver quality solutions in guaranteed time.

Benefits

  • Direct dealings with the client through Onsite/Onshore
  • Cost optimization
  • 24×7 Productivity and round-the-clock continuous work cycle
  • Best Possible Management of Resources
  • Best of both the worlds (Onshore and Offshore)

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